Terms and Conditions
WEBSITE TERMS AND CONDITIONS
Please peruse the following terms set out below carefully before purchasing any goods and/or services from this Website or engaging Naturalistaa to provide any and all forms of hair care and/or maintenance. By purchasing any products and/or services from this Website or engaging our services you agree to be bound by these terms and conditions (“Terms and Conditions”).
DEFINITION
“Agreement” is a reference to these Terms and Conditions, the Privacy Policy, any order forms and payment instructions provided to you;
“Goods” and “Products” is a reference to any hair care products that we may offer for sale from our Website from time to time;
“Privacy Policy” means the policy displayed on our Website which details how we collect and store your personal data;
“Service(s)” is a reference to the hair care services that we may supply and that you may request us to provide for you;
“you”, “your” and “yours” are references to you the person accessing this Website and ordering any hair care products from this Website;
“we”, “us” and “our” are references to Naturalistaa; and
“Website” is a reference to our Website www.naturalistaa.com on which we market our Services and Goods.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language so they can shop with confidence, time and time again!
ORDERING
1. Any contract for the supply of Goods or Services from this Website is between you and Naturalistaa. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. you also warrant that the credit or debit card details that you provide are your own credit or debit card information and that you have sufficient funds to make payment
2. Goods and Services purchased from this Website are intended for your use only and you warrant that any Goods purchased by you are not for resale and that you are acting as principal only and not as agents for another party when receiving the Services.
3. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
4. All prices listed on the Website are correct at the time of publication however we reserve the right to alter these in the future. We also reserve the right to alter the Goods and Services available for sale on the Website and to discontinue any product line or service.
5. The contract for the Goods or Services will be accepted at the time of dispatch of your order. We will confirm this to you in writing via email. You must inform us immediately if any details are incorrect. If your order has not been accepted you will be notified of this in writing together with the reasons.
PRICES AND PAYMENTS
1. The total price for Goods or Service ordered, including delivery charge, will be displayed on out Website when you place your order. Full payment must be made before Goods are dispatched or Services provided.
2. You must pay for your order before it is delivered and you can do so by debit or credit card. To ensure that shopping online is secure, your debit/ credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also do security checks to confirm it is you making the order.
OUR WEBSITE
1. Our Website is intended to provide hair care products as well as services to individuals with 3a to 4c textured hair within the United Kingdom. If you do not agree with the Terms and Conditions do not order any Goods or Service from this Website. You cannot vary the Terms and Conditions.
2. The information, content, material and products available on our Website may vary from time to time without notice to you. This is in order to ensure that the Website is as up to date as possible.
3. We are not a licensed hair care store and our services and products are based upon years of natural haircare self knowledge. It is within your discretion to read product information supplied surrounding products you chose to buy and to carry out patch tests to prevent any and all negative reactions to our products; to satisfy yourself that the goods provided meet with your requirements and are satisfactory for your purposes. If you require further advice in relation to the goods which you have purchased from us or an explanation of ingredients, then you are advised to conduct your own research or seek medical advice.
4. We use our best endeavours to ensure that the hair care products and services available on the Website are correct and accurate however they are provided on an “as is” and “as available basis” and may become out of date over time. All goods are formulated in keeping with the United Kingdom’s government laws and regulations, some may have been personalised to your hair type and/or concern, however over time these may change due to changes within the law.
5. The services provided are intended for person to person hair care. The Consumer Protection (Distance Selling) Regulations 2000 do not apply to you when you purchase Goods or Services from us.
6. We aim to have the site available at all times however you will appreciate that we cannot guarantee this or that it will be error free and we cannot accept liability for any issues that this may cause. You must not interfere with the working of our Website nor must you circumvent security on the site, tamper with, or hack into, or otherwise attempt to disrupt our computer system, server, Website, router or any other internet connected device or service.
INTELLECTUAL PROPERTY RIGHTS
Ownership in, and all rights created in relation to, the hair care goods and services supplied to you and the contents of this Website vest in us absolutely unless otherwise indicated. Any products purchased by you from us through this Website or otherwise may be used by you as a consumer only. You are not entitled to reproduce, copy, sell or license any part or parts of any such products and/or services without our express written permission. You must not modify, copy, reproduce, upload, post, transmit or distribute by any means or in any manner whatsoever, any material or information or download from our Website except where expressly invited to do so or indicated on our Website.
LEGAL NOTICE
The Owner(s) of Naturalistaa are not qualified hair stylists, however the extensive knowledge and research conducted prior to the formation of Naturalistaa has enabled us to create a formula that helps moisturise, grow and maintain hair health overall regardless of hair texture. Nonetheless, if you or any users of our goods and/or services have any underlying health issues please consult your doctor or a qualified dermatologist before use. Complaints about our products and/or services may be made to the Consumer Arbitration.
COMPLAINTS
We take complaints very seriously and aim to respond to your complaints within 5 to 7 business days. All complaints should be addressed to Naturalistaabe@gmail.com
LIMITATION OF LIABILITY
1. Great care has been taken to ensure that the Goods and Services provided to you are safe for usage. We apologise for any errors or omissions that may have occurred. We cannot warrant that the information, Goods and Services provided are error free or fit for purpose and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, merchantability or accuracy. We cannot accept any liability for any loss, damage, illnesses, allergic reactions or expense, including any direct or indirect loss such as loss of profits, to you howsoever arising.
2. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Goods or Services. Time is not of the essence when providing Services or Goods to you. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.
3. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website or our products.
4. We shall not be held liable for any failure or delay in performing services or delivering Goods or performing Services where such failure arises as a result of any act or omission which is outside our control such as an act of God.
GENERAL
1. We may subcontract any part or parts of the performance of the Services or supply of Goods that we provide to you from time to time and we may transfer, assign or novate any part or parts of our rights and obligations under this Agreement without your consent or any requirement to notify you. You are not entitled to transfer, assign or subcontract this Agreement at any time without our prior consent.
2. We may alter or vary the Terms and Conditions at any time.
3. The Terms and Conditions together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement.
4. If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the agreement shall continue in force without such term or condition.
5. These Terms and Conditions and our Agreement shall be governed by and construed in accordance with English law. The parties hereto submit to the exclusive jurisdiction of the English courts.
6. No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.
7. It is not intended that the undertakings and obligations of the parties set out in this Agreement shall be for the benefit of and capable of being enforced by any other person by virtue of the Contracts (Rights of Third Parties) Act 1999.
REVIEWS
If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You grant Naturalistaa and any future sub-licensees the right to use the name that you submit in connection with such content, if they choose.
You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.
You agree to perform all further acts necessary to perfect any of the above rights granted by you to Naturalistaa, including the execution of deeds and documents, at the request of Naturalistaa.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Naturalistaa:
The content and material is accurate;
Use of the content and material you supply does not breach any applicable Naturalistaa guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Naturalistaa for all claims brought by a third party against Naturalistaa arising out of or in connection with a breach of any of these warranties.